Using Twitter for Customer Service

There is now a great new tool for customer service that would probably not expect: it is called Twitter.

Not only is Twittter a great social networking web site, Twitter is a great tool. And, more importantly, a time saver. I guess you now could call this new tool Twitter Customer Service. On the Standing Dog Blog, we have a great blog post by Paul Griffith about how use Twitter as a customer service tool for your business.